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Check our FAQ for answers on turnaround, thread colors, and file formats.
Questions about an order, a custom project, or a corporate program? Reach us Monday–Friday, 9am–5pm PST — we usually respond within one business day.
Already purchased and have a question about your product? Try our FAQs.
Custom embroidered items can't be returned for buyer's remorse, but we'll always make it right if we made an error. See our returns policy.
Want to track your order, or get an idea how long delivery may take or see our policy?
We're a single shop in Compton, California — most orders ship, but you're welcome to visit or drop off a bespoke piece in person.
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Corporate programs, bulk orders, or bespoke pieces.
Our bespoke embroidery service — no minimums.